Since I discovered Everlane, which was, admittedly, a little late, I’ve become obsessed. I’m not only impressed with their clothing (I have two v-neck tees, a boyfriend tee and a cashmere cardigan), but I appreciate their social media outreach, customer service, and dedication to DOING THE RIGHT THING.
However, I do share my Canadian friends frustration that they don’t ship to Canada. Incidentally, so does Everlane. We first heard about their decision to ship to Canada from a comment on this post from their social media manager, Eva, and they launched their “ship to Canada” campaign earlier this month. Basically, it’s a kickstarter campaign, and if they don’t reach their goal of raising $100,000 by 3/21, they can’t ship to Canada.
Pledges start at $15, and if you live in the US, this is the only option for you: if you pledge $15, you get a $15 credit to Everlane once their goal is reached, free shipping for the month of April, and a personal email from an Everlane rep. I’m going to do this one – it’s kind of a no-brainer, really. For Canadians, there are lots of options left to pledge, and in most cases, your pledge translates to credit at Everlane, so you get double your value for your money.
Please take a look at the campaign page (watch the video!) and do what you can to support the effort. Show Everlane that we believe in what they’re doing and that there is DEMAND for them to ship to Canada.
Let me know in the comments if you end up pledging!
I pledged $200. That means free shipping to me in Canada for life (plus I get my $200 back in credit). How cool is that? Thanks for spreading the word, Grechen, and thanks to Everlane for reaching out to us. (And for using Canadian spelling in the campaign… even cooler, eh.) Really hope they make the goal. Can’t wait to buy one of everything. Oh, and thanks to any U.S. residents who pledge to help out your neighbours.
thanks for reminding me to post about it – i didn’t realize it ended so quickly. i REALLY hope they make their goal!
Pretty cool idea. I’m going to have to give it some thought, even tho it’s pretty much a no-brainer. I have been trying to stick to my shopping quota…pretty successfully lately!
Everlane has made the $100K goal! I guess that means they’ll ship to Canada. Big thanks to Grechen and everyone who contributed. Looking forward to placing my first of many orders… since I now get free shipping for life! I’m like a kid in a candy store.
I’m so excited they made it! You’re going to love everything 🙂
Hey all,
A note about shipping to canada. I’m waiting for my first Everlane shipment to Alberta. They gave me a “tracking number” that didn’t show up on USPS tracking or Canada Post. After talking to Everlane customer service, they provided no help – “Canada Post does a terrible job tracking, sorry!”
For those of you who would like to know a general ETA on your Everlane order, you can call Canada Post customer service, tell them the tracking number that Everlane sent, and they will give you a general day expected for attempted delivery. I was surprised that Canada Post via phone was the only help I received.
thanks for your input! i have that problem with USPS on items shipping from the UK or other countries, they can’t give you tracking information…i find that very annoying, but i always end up getting my stuff 🙂
Hi Andrea. Thanks for filling us in. I’m in the same boat–awaiting my Everlane package in Ontario. I ordered it on 22 March so I’m keen to get it. I received a tracking number with no information on the carrier. A drop-down link took me to FedEx, which said it had no record of the shipment, so I tried Canada Post, also with no record of it. So I guess I just wait with fingers crossed. BTW, I find that Canada Post is excellent at tracking its packages in real time. Not so good with delivering them, but that’s another matter… 🙂
Laurel,
I agree completely. The fact that Everlane customer service told me – word for word – “Canada Post does a terrible job tracking, sorry” floored me. I have never had a problem with Canada Post online tracking and this is the first time ever ordering from the US that I am unable to track an item. Everlane’s apathy is not the image of a high-end retailer. I hope their products are better than their customer service!
Andrea, have you received your Everlane package yet? Mine came last Thursday (via Canada Post). I love everything I ordered. It was worth the wait.
I haven’t received my everlane package either, ordered on the 22nd of March.
Did the “tracking number” from your email work with canadapost online eventually? I’ve tried reference number and tracking number without any luck.
Hi Sam,
No, my Canada Post tracking number never did work–the package just showed up one day. FWIW, the package appeared to have been sent from a warehouse in Mississauga, so maybe I got mine sooner because I’m in Ottawa? I would give Everlane a call, since this seems like an inordinate amount of time, even considering the four-day Easter weekend, because I placed my order the same day as you and received it last Thursday.
Well, the package did just show up haha. Mine did come through the MIssissauga warehouse as well and I’m in BC so that makes sense.
Thanks!